Your privacy matters. This page explains how you can request deletion of your personal data from our systems.
How to Request Data Deletion
You can request deletion of your personal data at any time by contacting us through one of the following methods:
- Email: stanley@silvercode.asia
- Phone / WhatsApp: +6011-6260-9100
Information Required
To process your request, please provide:
- Your full name
- Registered email address or phone number
- Description of your request (e.g., delete all personal data)
Processing Time
We will process your request within:
- 30 days (PDPA - Malaysia)
- Up to 1 month (GDPR - EU)
What Happens After Deletion
- Your personal data will be permanently removed from our systems
- You may lose access to related services
- Some data may be retained if required by law (e.g., financial records)
Exceptions
We may retain certain information when required for:
- Legal or regulatory compliance
- Fraud prevention and security
- Dispute resolution or enforcement of agreements
Verification
For security purposes, we may need to verify your identity before processing your request.
Contact Us
If you have any questions regarding data deletion, please contact us:
Email: stanley@silvercode.asia
Phone: +6011-6260-9100